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Stogramable

Support

We answer email.

One person builds Stogramable, so you’ll hear back from the person who can actually fix it. Usually within one business day.

Email

support@stogramable.com

Include your macOS version and, if it’s about a specific profile, the profile link. Never send your Facebook password — we will never ask for it.

Before you write

  • FAQ — Stories, private accounts, where files go
  • Guides — step-by-step for each platform
  • Changelog — what changed in the latest version

Billing, invoices and refunds

Once checkout opens, receipts and subscription changes are handled through the customer portal link in your purchase email. Refunds follow the refund policy; if anything is unclear, email us and we’ll sort it out.